Privacy policy

Last updated 7 November 2026. This policy explains what Midges Punters Club collects when you use midge.au and app.midge.au. Midges Punters Club is operated by CLEAR ANSZ ICT PTY LTD (ABN 80 672 824 654).

What we collect

• Your account: a username, a securely hashed password, your membership tier, and your confirmation that you are 18 or over and accept the terms. We do not ask for your name, date of birth or address, and we do not store your email address with your account.
• Your membership: reference numbers from our payment provider that link your account to your subscription, and the subscription's status and dates.
• What you send us: questions you ask Midge Chat, and anything you send through the support form or to our support address, including your email address, which stays in our support mailbox.
• Technical information: sign-in times, server logs and usage measurements that we use to run and fix the service.

Payments

Payments are handled by Stripe on its own hosted pages. Stripe collects your card and email address. We never see or store your card details. If you ask to reset your password, you type the email address you paid with. We ask Stripe which account it belongs to, email the reset link, and do not keep the address. See Stripe's privacy policy.

Advertising and cookies

Free (Bronze) membership and midge.au's public pages may carry advertising from Google AdSense. Paid memberships do not show ads.

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites.
• Google's advertising cookies let it and its partners serve ads to you based on those visits.
• You can opt out of personalised advertising in Google Ads Settings, or opt out of some other vendors' cookies at aboutads.info.

See how Google uses information from sites that use its services. The app itself uses your browser's storage to keep you signed in and to remember small preferences.

Who else handles your information

We use service providers to run the app: Microsoft Azure for hosting and email, Stripe for payments, Anthropic and OpenAI to generate AI analysis and answer Midge Chat questions, and Google for advertising. If you join a club WhatsApp group, WhatsApp handles what you post there. We do not sell your personal information.

Your choices

You can ask us to tell you what we hold about you, correct it, or delete your account, by writing to support@midge.au. Deleting an account does not cancel a subscription held with Stripe by itself, so cancel it first or ask us to help.

Age

This service is for people aged 18 and over.

Changes and complaints

We will update this page if the way we handle information changes. Send questions or complaints to support@midge.au. If you are not satisfied with our answer, you can contact the Office of the Australian Information Commissioner.